This post discuss how to troubleshoot TCP/IP Issued with windows XP, It will help to fix network monitoring support to maintain small business network.
The procedure that you use to troubleshoot TCP/IP issues depends on the type of network connection that you are using and the connectivity problem that you are experiencing.
For most issues that involve Internet connectivity, start by using the Network Diagnostics tool to identify the source of the issue. To use Network Diagnostics, follow these steps:
1. Click Start, and then click Help and Support.
2. Click the link to Use Tools to view your computer information and diagnose problems, and then click Network Diagnostics in the list on the left.
3. When you click Scan your system, Network Diagnostics gathers configuration information and performs automated troubleshooting of the network connection.
4. When the process is completed, look for any items that are marked "FAILED" in red, expand those categories, and then view the additional details about what the testing showed.
You can either use that information to resolve the issue or you can provide the information to a network support professional for help. To interpret the results for TCP/IP, expand the Network Adapters section of the results, and then expand the network adapter that failed the testing.
You can also start the Network Diagnostics interface directly by using the following command:
netsh diag gui
Thursday, October 15, 2009
Tuesday, October 13, 2009
Wireless Network Troubleshooting with windows XP
This post provides server support to fix wireless network problems, These Steps provides basic troubleshooting for wireless network problems, It is applied for home server support or Small business support Services
To troubleshoot wireless network connections in Windows XP, follow these steps:
1. Check the Windows Catalog at http://www.windowsmarketplace.com (http://www.windowsmarketplace.com) to determine if there is a Windows XP-compatible driver that is available for your wireless adapter.
If there is a compatible driver, install the updated driver before you perform any additional troubleshooting procedures.
If there is not a compatible driver, you may be able to use the network adapter, but its configuration and functionality may be very limited.
2. Determine if the driver that you are using recognizes the Windows XP Wireless Zero Configuration service. To do this, follow these steps:
1. Click Start, and then click Control Panel.
2. In the right pane,click Network and Internet Connections.
3. In the right pane, click Network Connections.
4. Right-click Wireless Network Connection, and then click Properties.
5. View the available options:
If you do not see the Wireless Network Connection icon in the Network Connections folder, or if you cannot view the properties, there is a problem with the driver for the wireless network adapter. To troubleshoot this problem, see the Driver installation issues section.
If you can view the properties for the Wireless Network Connection icon, but you do not see a Wireless Networks tab, see the Drivers that do not support the Wireless Zero Configuration service section to continue troubleshooting.
If you can view the properties, and you can see and use the Wireless Networks tab, see the Drivers that support the Wireless Zero Configuration service section to continue troubleshooting.
If the Authentication tab is missing in the Wireless Network Connection properties, make sure that the Wireless Zero Configuration service is running.
To troubleshoot wireless network connections in Windows XP, follow these steps:
1. Check the Windows Catalog at http://www.windowsmarketplace.com (http://www.windowsmarketplace.com) to determine if there is a Windows XP-compatible driver that is available for your wireless adapter.
If there is a compatible driver, install the updated driver before you perform any additional troubleshooting procedures.
If there is not a compatible driver, you may be able to use the network adapter, but its configuration and functionality may be very limited.
2. Determine if the driver that you are using recognizes the Windows XP Wireless Zero Configuration service. To do this, follow these steps:
1. Click Start, and then click Control Panel.
2. In the right pane,click Network and Internet Connections.
3. In the right pane, click Network Connections.
4. Right-click Wireless Network Connection, and then click Properties.
5. View the available options:
If you do not see the Wireless Network Connection icon in the Network Connections folder, or if you cannot view the properties, there is a problem with the driver for the wireless network adapter. To troubleshoot this problem, see the Driver installation issues section.
If you can view the properties for the Wireless Network Connection icon, but you do not see a Wireless Networks tab, see the Drivers that do not support the Wireless Zero Configuration service section to continue troubleshooting.
If you can view the properties, and you can see and use the Wireless Networks tab, see the Drivers that support the Wireless Zero Configuration service section to continue troubleshooting.
If the Authentication tab is missing in the Wireless Network Connection properties, make sure that the Wireless Zero Configuration service is running.
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